Privacy policy

Privacy Policy
Effective Date: June 07, 2026

Lyocrisp ("we", "us", or "our") operates the website lyocrisp.com. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website, place orders or interact with our services.

1. Information We Collect
We may collect the following personal information you voluntarily provide: full name, email address, phone number, shipping address, billing address, and payment details. We also automatically collect non-identifiable data including IP address, device type, browser information, website browsing records via cookies and tracking tools.

2. Use of Your Information
We use your personal data to process orders, arrange delivery, provide after-sales support, send order updates and respond to your inquiries. We may also use data to optimize our website, products and marketing activities.

3. Sharing of Information
We will NOT sell your personal information to third parties. We may share necessary data with trusted service providers, including payment processors, logistics carriers, and advertising platforms such as Meta (Facebook/Instagram) for order fulfillment, traffic statistics and ad retargeting. All third parties are required to protect your data in compliance with relevant laws.

4. Cookies & Tracking
Our website uses cookies and web beacons to improve your browsing experience and collect visitor data for advertising analysis. You can disable cookies through your browser settings at any time.

5. Data Rights
You have the right to access, correct or request deletion of your personal data. To submit a request, please contact our customer service via the email below.

6. International Data Transfer
Your data may be stored and processed outside your resident country. We will take reasonable measures to ensure your personal information is protected under applicable data protection laws.

7. Minors Protection
Our products are not sold to children under 18 years old. We do not knowingly collect personal information from minors.

8. Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted on this page with a revised effective date.

Contact Information
Email: support@lyocrisp.com
Company Address: 123 Main Street, New York, NY 10001, USA